About

LiveChat is a Volusion-specific live chat application for customer support and sales; designed to help businesses manage communication and interactions with customers.

The way LiveChat works is simple: a typical chat widget sits on the bottom right side of your website, on-site visitors can choose to chat with you, or you can actively engage them with chat invitations. Plus, you can use the widget as a contact form to offline messages or even to enable customers to sign up to your mailing list.

Having live chat on your website means that on-site visitors can send you their questions and receive answers in no time. Collect feedback and increase conversions through live conversations.

Features Include:

• Chat invitations
: connect with your customers easily
• Sales integrations, including Mailchimp, Facebook and HubSpot CRM
• Multi-channel communication support
• Website monitoring: learn how shoppers use your site
• Mobile live chat applications: support customers on the go